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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nan R.

July 17, 2026

5  out of  5
rating by Nan R.
"I needed changed to my policy and I was immediately helped and satisfied. Excellent service from Sara with Steve from state Farm."
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KARINA BAUER

July 16, 2026

5  out of  5
rating by KARINA BAUER
"I received great service from Sandra! Always quick and professional response! I highly recommend this agency."
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Marge Forberg

July 14, 2026

5  out of  5
rating by Marge Forberg
"Sandra was a big help at a stressful time. She made changes to my insurance and updated everything. Easiest call I made all day! Thank you State Farm and Sandra!"
We responded:
"Hi Marge! We're so glad to hear that Sandra relieved your frustration and took care of changes right away. We truly appreciate your business and your review! Please let us know if there is anything else we can do for you. Thank you!"
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Jon Hoekema

July 10, 2026

5  out of  5
rating by Jon Hoekema
"Moe did a great job in making sure I got the best coverage and saving me a lot of money by switching to State Farm. Definitely recommend"
We responded:
"Thank you, Jon! We're glad Moe was able to help you save money while finding the right coverage. We appreciate your recommendation and your trust in our agency!"
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Jason Lange

July 10, 2026

5  out of  5
rating by Jason Lange
"I talked with Sandra Alonso about adding a vehicle to our policy for our son. She was very helpful explaining different options available to us for the best price. I would definitely recommend her to friends and family for their insurance needs."
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Kenneth Donald

July 8, 2026

5  out of  5
rating by Kenneth Donald
"Great customer Mohamed! Keep up the great work! Thanks again"
We responded:
"Thank you, Kenneth! Your support means a lot to us. We're glad you had a great experience!"
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Kathy Moehle

July 8, 2026

5  out of  5
rating by Kathy Moehle
"Sandra was very helpful and knowledgeable.I appreciate her follow through and her commitment to help with my issue. She truly cares about the customers which is a very noticeable."
We responded:
"Thank you so much for the 5-star review, Kathy! I am thrilled to hear that Sandra has provided such helpful and knowledgeable service. I'm so glad that she demonstrated our commitment to taking care of our customers. Please let us know if you need anything else. Thank you!"
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Shiv Prasad

July 7, 2026

5  out of  5
rating by Shiv Prasad
"Moe from this insurance agency is phenomenal. Follow up was consistent. Would schedule oir follow up meeting. Provided all the answers I was looking for. I would recommend this agency and particularly Moe."
We responded:
"Thank you, Shiv! We appreciate your kind words and are happy Moe made your experience a great one. We're grateful for your recommendation and we look forward to continuing to provide you with excellent service!"
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Dolores Rodriguez

July 1, 2026

5  out of  5
rating by Dolores Rodriguez
"Moe, was very helpful very patient with me, helped to navigate through the process of getting my car insurance very pleased he could help me save money and still get great service. Thanks Moe!"
We responded:
"Thanks, Dolores! We're grateful for your feedback and are thrilled Moe was able to help you every step of the way. Welcome to our State Farm family!"
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Omar Allan

June 29, 2026

1  out of  5
rating by Omar Allan
"Very disappointing experience with this State Farm office. Customer service was poor, and I felt like getting help with even the simplest issues was a hassle. Instead of providing clear answers or solutions, I was constantly given the runaround and had to do all the follow-up myself. Communication was lacking, and I never felt like they genuinely cared about helping me as a customer. I expected much better service from a company with State Farm’s reputation. Based on my experience, I would not recommend this office if you’re looking for responsive and reliable customer service."
We responded:
"Hi Omar! We are sorry to hear that you've had a bad experience with the agency you were working with. It appears that your name is not showing up in our system, is there any other name the policies could be under? Every Agent is completely separate and cannot see policies in other offices, otherwise would be happy to try to help! We would really appreciate if you could remove the review and reach out to your current Agent with any complaints. Thank you!"
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David Bakutis

June 25, 2026

5  out of  5
rating by David Bakutis
"Sandra was very informative and did more than I expected to clear up an issue.
Thank you Sandra"
We responded:
"Hi David! Thank you for sharing your recent experience with Sandra. It sounds like she was very diligent in helping you resolve your issue. We appreciate your business and your review. Thank you!"
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bobby hampton

June 24, 2026

5  out of  5
rating by bobby hampton
"Moe was extremely helpful with my experience ii getting coverage with State Farms agency."
We responded:
"Thank you for the 5-star review, Bobby! Moe is dedicated to providing excellent service, and we're happy he was able to help you find the right coverage at a great price. We appreciate your trust in our agency and look forward to being here whenever you need us."
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Steven Kowalewicz

June 23, 2026

5  out of  5
rating by Steven Kowalewicz
"This has been a great company to work with. Had to call again today and Sandra helped me out. Needed to remove one vehicle from the policy and add a different vehicle. Sandra got back to me promptly and made it seem painless."
We responded:
"Hi Steven! Glad to hear that Sandra made the seamless process to replace your vehicle. Please let us know if anything else comes up. We appreciate your business and review! Thank you."
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David Nelson

June 18, 2026

5  out of  5
rating by David Nelson
"With Sandra's help I just switched to State Farm agent Steve Neil.
Sandra was very friendly, and very helpful. I emailed a question to the office, and Sandra responded very quickly. I am very pleased with my switch to Agent Steve Neil's office."
We responded:
"Hi David! We're so happy to welcome you to our office and we appreciate your feedback regarding Sandra's assistance. Let us know if you need help with anything else. Thank you for the review!"
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Arthur Curro

June 8, 2026

5  out of  5
rating by Arthur Curro
"Hi 👋, I got referred to Moe from a friend of mine about car and renters insurance. I was with Allstate, facing renewal and higher premium. I didn’t understand the increase(no tickets, no claims, no accidents). So finally I called Moe, and now I’m part of the Statefarm family🥳!! My premium with Allstate was $1060 a month. With Statefarm, I’m at $575 now. Easy switch, no brainer….Thank you Moe🙏🏾🙏🏾"
We responded:
"Arthur, thank you for the kind words and for trusting our agency. I'm glad Moe was able to make the switch easy and help you find the coverage needed at a great value. We appreciate your business and welcome to the State Farm family!"
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H Parikh

June 2, 2026

5  out of  5
rating by H Parikh
"Sandra was excellent in communication, service and timelessness and answer many questions before I signed up for auto and home insurance. Highly recommend Steve Neil office."
We responded:
"Hi H Parikh! Welcome to our office. We greatly appreciate the feedback on your recent experience with Sandra. It's great to hear that she was very diligent in answering all of your questions before signing up with us. Please let us know if anything else comes up. Thank you for your review!"
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Jamie Parks

May 29, 2026

5  out of  5
rating by Jamie Parks
"Fast, friendly service! I needed my insurance card but was having trouble accessing my account through the app and online, I even called the 800 number but none of this helped. Best thing I did was call my agents office. Sandra had my cards emailed over to me in less than a minute! Plus, she was able to quickly resolve my login issues. She was a lifesaver!"
We responded:
"Hi Jamie! We are so glad to hear that Sandra was able to address your issues and got you the ID Cards right away. Remember that if anything else comes up, we're just a phone call away. We appreciate your business and your review! Thank you!"
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rick hornung

May 28, 2026

5  out of  5
rating by rick hornung
"I needed assistance in removing a vehicle from my account that I sold 3 weeks ago and forgot to notify them. Sandra was professional in informing me what document was needed. After I sent it to her she contacted me immediately. Sandra was great!"
We responded:
"Hi Rick! It's great to hear how satisfied you are with the service Sandra provided. We look forward to continue working with you. Please let us know if there is anything else we can help you with. Thank you for your review!"
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Cynthia Schumacher

May 26, 2026

5  out of  5
rating by Cynthia Schumacher
"Switched to State Farm this past January. My son got in an accident and everything went smooth with the claim, etc. Worked with Sandra Alonso on options for changing the coverage and different options for reducing the premium, etc. she was prompt and got back to me right away. Only been with State Farm 6 mo hrs and so far this experience has been good. Sandra has been top notch."
We responded:
"Hi Cynthia! Welcome to our office! It's great to hear that you are satisfied with State Farm and the service that Sandra has provided you. We look forward to continuing assisting you with all of your insurance needs. We appreciate your review!"
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Tony

May 22, 2026

5  out of  5
rating by Tony
"Sandra was great, quick call back, answered questions quickly and was polite. I received the information I requested via email within minutes. Keep up the good work."
We responded:
"Hi Tony! I'm glad to hear that Sandra was quick on getting back to you with your new vehicle insurance. Please let us know if there is anything else we can do for you. We appreciate your review!"
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Dimitri Simmons

May 22, 2026

5  out of  5
rating by Dimitri Simmons
"Thank you so much for all of your assistance Sandra you were extremely personable and very knowledgeable. Additionally, you answered all of my questions and concerns properly and professionally keep up the good work."
We responded:
"Hi Dimitri! Glad to hear that Sandra was diligent and knowledgeable in addressing all of your concerns. Please reach out if there is anything else you need. Thank you for the review! "
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Alyssa Guhl

May 22, 2026

5  out of  5
rating by Alyssa Guhl
"Sandra was extremely quick to assist setting up my new insurance policy. She made the experience easy and flawless! Thank you!"
We responded:
"Hi Alyssa! Thank you for sharing your flawless experience working with Sandra. We appreciate your business and look forward to assisting you with all your insurance needs. Thank you for the review!"
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Mark Cannon

May 19, 2026

5  out of  5
rating by Mark Cannon
"My family and I have been loyal clients of the Steve Neil State Farm Agency for many years. Every time we need something, Steve and his staff are right there to help. I recently purchased a new vehicle, and Nichole Waszak made all the necessary adjustments and responded immediately to ensure we were all covered and happy. Another job well done!"
We responded:
"Thank you for the positive feedback, Mark! I'm glad to hear the quality of our service has maintained over the years and we appreciate your loyalty! "
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J Tyler

May 18, 2026

5  out of  5
rating by J Tyler
"My conversation with Sandra today was great. She was a great help and provided me with excellent customer service!"
We responded:
"Hi J Tyler! It's great to hear that Sandra provided excellent service. Please call us if you need help with anything else. We appreciate your business and your review. Thank you!"
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Brett Nolan

May 15, 2026

5  out of  5
rating by Brett Nolan
"Tiarra was super easy to work with and got us exactly what we needed!!"
We responded:
"Hi Bretty! Thanks for taking the time to leave a review about your experience with Tiarra. I'm happy she was able to get you taken care of! Thanks again! "