State Farm® Insurance Agent Steve Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Panzella
April 10, 2026
5
out of
5
rating by Julie Panzella
"Nichole Waszak provided an exceptional experience while helping me switch insurance carriers. She made the entire process smooth, easy to understand, and completely stress-free. Her professionalism and attention to detail really stood out, and she took the time to answer all of my questions thoroughly. On top of that, she is incredibly personable and a pleasure to work with. I highly recommend Nichole to anyone looking for knowledgeable and reliable service!"
Belinda Kemp
April 10, 2026
5
out of
5
rating by Belinda Kemp
"Sandra is excellent customer service for my insurance needs."
We responded:
"Hi Belinda! Thank you for your 5-star rating and for sharing your experience with Sandra. I'm happy to hear that she offered excellent service. Let us know if you need anything else. We appreciate your review!"
Bobby Sylvester
April 10, 2026
5
out of
5
rating by Bobby Sylvester
"I recently worked with Tiarra to set up my homeowners insurance, and I couldn't be happier with the experience. She made the entire process incredibly smooth and easy to understand. Tiarra was professional, patient, and took the time to walk me through all my options to ensure I had the right coverage for my home. Her responsiveness and attention to detail really stood out. If you're looking for someone knowledgeable and helpful to guide you through your insurance needs, I highly recommend asking for Tiarra!"
Louise Skorup
April 9, 2026
5
out of
5
rating by Louise Skorup
"Love this office! They are always very prompt with anything I call about. Sandra was super fast on getting back to me on a quote and setting me up with a new account."
We responded:
"Hi Louise! Thank you for sharing your recent experience with Sandra. We're so glad to hear you are very satisfied with our office and the services we provide. Please give us a call if you need help with anything else. Thank you for your review!"
Reny Fremault
April 8, 2026
5
out of
5
rating by Reny Fremault
"Great service by Sandra, diligent and professional."
We responded:
"Hi Reny! Thank you for your 5-star review! We are pleased to hear that you've received great service from Sandra. Please reach out if you need anything else. Thank you for the review!"
John Willis
April 7, 2026
5
out of
5
rating by John Willis
"Sandra and the team are quick, efficient, and always friendly when I call with a question or need help with something. I have recommended this office to others over the years. And thank you to Sandra for your help today with a policy change. You only needed a few minutes to have it wrapped up. Thanks."
We responded:
"Hi John! Thank you for your kind words about my team and your recent experience with Sandra. We greatly appreciate your business and your continued referrals. Please let us know if there is anything else we can help you with. Thank you for your review!"
Melissa Nolan
April 6, 2026
5
out of
5
rating by Melissa Nolan
"Sandra was extremely helpful and answered all questions in a timely manner - very easy to work with!"
We responded:
"Hi Melissa! Thank you for sharing your recent experience with Sandra. I'm so glad to hear that she answered all of your questions and made the process easy. Please let us know if there is anything we can help you. Thank you for the review!"
Don Gleisner
April 6, 2026
5
out of
5
rating by Don Gleisner
"Office is always very helpful with timely assistance. Sandra provided quick and accurate assistance with my request today."
We responded:
"Hi Don! Glad to hear that my office is very helpful and thank you for sharing your experience with Sandra. We appreciate your business. Please let me know if you need anything else. Thank you for your review!"
Tracy McCarthy
April 6, 2026
5
out of
5
rating by Tracy McCarthy
"I have been a client with Steve Neil for many years. Always great customer service. My most recent interaction with Sandra was no exception! She was friendly, answered all my questions, and promptly responded with a quote."
We responded:
"Hi Tracy! It's great to hear that you had a great experience working with Sandra and that she has addressed your insurance needs. Please reach out if there is anything else we can do for you. We appreciate your review!"
Chad Stephens
April 3, 2026
5
out of
5
rating by Chad Stephens
"Love the team here! Tiara is always extremely prompt and accurate. She makes it SO easy. I have never had a bad or frustrating experience here. I highly recommend this team of absolute professionals!! Thank you guys!"
We responded:
"Hi Chad! I'm happy to hear that you've always had such a great experience with Tiarra and the team. Thanks so much for leaving a review! "
Carter Beneturski
April 1, 2026
5
out of
5
rating by Carter Beneturski
"Sandra helped me clear a registration suspension due to a clerical error. She was very easy to talk to and made the process so simple."
We responded:
"Hi Carter! I'm glad to hear that Sandra helped you with your vehicle registration hassle-free. Please reach out if there is anything else you need. Thank you for your review."
Erica McGowan
March 30, 2026
5
out of
5
rating by Erica McGowan
"Always great service. Sandra was very helpful when we recently had to replace coverage on our policy to a new vehicle."
We responded:
"Hi Erica! Glad to hear that you are satisfied with Sandra's assistance to replace your vehicle. Let us know if there is anything else we can do for you. Thank you for your review!"
Alyssa Knapkiewicz
March 27, 2026
5
out of
5
rating by Alyssa Knapkiewicz
"Tiara in the office is always so helpful. She is always available to answer any and all of my questions in regard to life insurance quotes."
We responded:
"Hi Alyssa! Thank you so much for sharing your experience with Tiarra. I'm happy to hear that she's been able to help out so much. Please let us know if you need anything else! "
Nick Parker
March 26, 2026
5
out of
5
rating by Nick Parker
"Tiarra was a great help with my life insurance. She gave me options to increase and convert my current policy in the future. Thanks Tiarra!"
We responded:
"Hey Nick! I'm glad to hear that Tiarra was so helpful getting your life protected. Let us know when you're ready to convert that! Thanks for the review! "
Zuleyha Dadevski
March 26, 2026
5
out of
5
rating by Zuleyha Dadevski
"10/10 service! Sandra was so helpful and understanding!! She helped me get what I needed done fast & easy!"
We responded:
"Hi Zuleyha! Thank you for the 10/10 rating. I'm glad to hear that Sandra helped you complete your request quickly and hassle-free. Please let us know if there is anything else we can do for you. We appreciate your review. Thank you!"
Kelly Tough
March 25, 2026
5
out of
5
rating by Kelly Tough
"Nichole was very helpful and patient! She helped save me money and found new ways to help me insure and protect my personal belongings."
We responded:
"Sounds like your experience was positive and savings on top of it! That's a great outcome! Thank you for your feedback, Kelly."
Roberto zambrano cadenas
March 23, 2026
5
out of
5
rating by Roberto zambrano cadenas
"Muy buena atención de la señorita Sandra me siento muy agradecido por su asesoría y profesionalismo"
We responded:
"Hi Roberto! I'm very pleased to hear that you had an excellent experience working with Sandra. Please let us know if there is anything else we can help you with. We appreciate your business and your review. Thank you!"
Bobbi Bender
March 21, 2026
5
out of
5
rating by Bobbi Bender
"Sandra was very helpful. Great follow through."
We responded:
"Hi Bobbi! Thank you so much for taking the time to leave us a review! I am so happy to hear that Tiarra was such a big help. Please do not hesitate to reach out to us if you need anything else! Happy holidays! "
Diana Bridges
March 19, 2026
5
out of
5
rating by Diana Bridges
"I called today to review my policy with Sandra at Steve Neil’s Orland Park office. Sandra is always helpful and immediately gets things completed. In less than 10 minutes she covered 3 tasks. You have a customer for life. Thank you, Diana"
We responded:
"Hi Diana! I'm so glad to hear how satisfied you are with your recent interaction with Sandra. We greatly appreciate your business and look forward to assisting you with anything you need. Thank you for your review."
Tristan Sumpter
March 19, 2026
5
out of
5
rating by Tristan Sumpter
"Sandra Alonso and Doug are really good. They both help me in a timely match."
We responded:
"Hi Tristan! Thank you for sharing your experience working with Sandra and Doug. It's great to hear that you've received great assistance with your policies. Please let us know if there is anything we can do for you. Thank you for your review!"
Diana Hornung
March 19, 2026
4
out of
5
rating by Diana Hornung
"Becky is always a good help. She was able to update my account from paperless (which I didn't enroll but was automatically enlisted!) back to statement via USPS. I made my payment over the phone with the automated system that day. A week later, received a voice message and text saying they didn't receive my payment. Sandra helped review the situation and waived the $25 late fee and took my payment over the phone. The office may have some hiccups they need to work on with their system, but over all great customer service."
We responded:
"Hi Diana! Thank you for sharing your recent experience working with Sandra and Becky. I'm so glad to hear that our office offers excellent service given the glitches with State Farm's system. We appreciate your continued business. Please reach out if there is anything else we can help with. Thank you for your review!"
Allison deckinga
March 18, 2026
5
out of
5
rating by Allison deckinga
"Tiarra was extremely helpful- she was very patient, informative, and knowledgable about assisting with homeowners insurance. She helped me tremendously and I appreciate the time/effort she spent."
We responded:
"Hi Allison! I'm happy to hear that Tiarra was so helpful getting your homeowners policy started. Don't hesitate to reach out if you need anything in the future, and thanks for taking the time to leave a review!"
Nicole Bordian
March 17, 2026
5
out of
5
rating by Nicole Bordian
"This is a powerhouse of ladies 😄 I've got covered through them everything from my life, house, cars, to business and commercial properties. While other companies held me in loops of why things can't be done- Nichole worked silently her magic and got my needs covered Thank you 🤗"
We responded:
"I am glad to hear that Nichole was able to get you the coverage you needed! Thank you for the review! "
Cynthia Olenick
March 16, 2026
5
out of
5
rating by Cynthia Olenick
"Talked to Sandra today and was helpful with the transfer of a vehicle and sending the new insurance cards. The Steve Neil office is the best!"
We responded:
"Hi Cynthia! I'm glad to hear that you had a good experience working with Sandra on getting a vehicle replaced. Please let us know if there is anything else we can do for you. We greatly appreciate your review. Thank you!"
Michael Price
March 13, 2026
5
out of
5
rating by Michael Price
"Sandra was outstanding a true pleasure to deal with, very professional"
We responded:
"Hi Michael! Thank you for sharing your experience working with Sandra and for your review. I'm glad to hear that she was able to assist with your insurance needs. Please let us know if there is anything else we can do for you. Thanks!"