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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Linder

Jack Linder

October 29, 2025

5  out of  5
rating by Jack Linder
"Sandra was very helpful and fast sending me my car insurance cards for a couple vehicles which I needed the next day to purchase a new car."
We responded:
"Hi Jack! Thank you for sharing your experience working with Sandra. We greatly appreciate your business and your review. Please let us know if you need anything else. Thank you!"
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Gary Cangelosi

October 29, 2025

5  out of  5
rating by Gary Cangelosi
"Needed to get Information corrected on an annuity. Reached Nicole, and she was very helpful. She listened patiently, showed understanding and empathy for my concern and completed the task accordingly. Thank you Nicole!"
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mari ele

October 17, 2025

5  out of  5
rating by mari ele
"Had a great experience with Sandra! I was with Geico prior on a terrible plan where they made me feel like I had no other option and it was quite pricey. She got me way more coverage for a lot less and it didn't even take long. She was very knowledgeable about all the plans and happily answered all of our questions. Dealing with insurance agencies are usually a headache for me but with Sandra it was a breeze. Highly recommend!"
We responded:
"Hi Mari Ele! I'm glad to hear about the pleasant experience you had working with Sandra. We are so pleased to welcome you to our office and to State Farm. Not only were we able to offer more coverage and save you money, but we have a great staff that will offer you exceptional service. Let us know if there's anything else we can help you with. Thank you for the review!"
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marian jaks

October 17, 2025

5  out of  5
rating by marian jaks
"I called office this morning spoke to Tiara , she was very pleasant , actually she has been always pleasant every time I call she’s very helpful and she handled what I needed very promptly , thank you Tiarra keep up the good work"
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Kyle Sullivan

October 16, 2025

5  out of  5
rating by Kyle Sullivan
"Switched over for a better quote. One of the employees, Max, was super helpful with setting up my new policy"
We responded:
"Hi Kyle! Glad to hear that Max got you all set up with us. Let us know if there is anything we can do for you and thank you for the review."
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Jose Pantoja

October 10, 2025

5  out of  5
rating by Jose Pantoja
"Very helpful, excellent service, would definitely recommend!"
We responded:
"Hi Jose! Thank you for your review and for recommending us! We greatly appreciate it! Let us know if there is anything else we can do for you."
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Saugirdas Jucys

October 3, 2025

5  out of  5
rating by Saugirdas Jucys
"Best people, always wants to help. AAAA++"
We responded:
"Hi Saugirdas! Thanks for your review. We appreciate your A+ rating! Call us with any questions or concerns. "
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Michael Mangano

September 26, 2025

5  out of  5
rating by Michael Mangano
"I am a long time customer with my cars, business, and house and I always get professional and prompt service. Sandra once again, did a great job answering all my questions."
We responded:
"Hi Michael! It's so great to hear that you are satisfied with your experience working with Sandra. We greatly appreciate your review. "
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Chris Limerinos

September 25, 2025

5  out of  5
rating by Chris Limerinos
"I’ve been with Steve for close to eight years now. Tiarra from this office has always been a rockstar. She’s helped me with homeowners insurance, adjusting auto insurance policies, etc. Always extremely quick and very professional and pleasant to work with. I would recommend this agent specifically because of my experiences with Tiarra."
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Michael Flamburis

September 19, 2025

5  out of  5
rating by Michael Flamburis
"I recently sold one of my vehicles and needed to cancel the insurance on it and add coverage for my new one. When I called Steve Neil’s office, I spoke with Sandra, who was extremely helpful and took care of everything quickly. She even suggested ways for me to save money, and after following her recommendation, I ended up saving a significant amount on my new vehicle’s insurance. I’ve been with the Neils for decades and have never had a bad experience—whether dealing with the Steves (plural!) or anyone on their staff. If you want good old-fashioned customer service and not to be treated like just another number, give Steve(s) Neil a call—you won’t regret it. And definitely ask for Sandra; you’ll be glad you did."
We responded:
"Hi Michael! It's so great to hear that you had an awesome experience working Sandra. We greatly appreciate you, your loyalty, your kind words, and your continued business. Don't hesitate to call us if you need anything, we are here to make sure you are fully covered should anything come up. Thank you for your review!"
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Jenny C

September 3, 2025

5  out of  5
rating by Jenny C
"I would like to thank Tiarra for helping me set up my auto & life insurance polices. She made sure I got the best rates and I really appreciate that!"
We responded:
"Hi Jenny! Thanks so much for taking the time to leave a review about your experience with Tiarra. I'm happy to hear that you got the best rates possible! Let us know if you need anything else! "
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Pravin Khakhkhar

August 29, 2025

5  out of  5
rating by Pravin Khakhkhar
"I was looking to change my existing Auto and Home Insurence and I used to live in Orland Park so I called Tiarra Templeton at Steve Neil’s State Farm Agency. She was very helpful, prompt and courteous to work with. She came up with much better price and it was easy to change my insurance coverage to State Farm."
We responded:
"Hi Pravin! I am so glad that Tiarra was able to get your policies taken care of in such a positive way! Thanks for taking the time to leave a review, and please don't hesitate to reach out in the future for any of your future insurance needs. "
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Omar Jarrar

August 28, 2025

5  out of  5
rating by Omar Jarrar
"I had a great experience working with Sandra at State Farm. She is extremely knowledgeable, patient, and takes the time to explain everything clearly. Sandra made the process smooth and stress-free, and I really appreciate her professionalism and friendly attitude. She genuinely cares about her clients and goes above and beyond to make sure you’re taken care of. I highly recommend Sandra if you’re looking for excellent service and reliable support!"
We responded:
"Hi Omar! It's so great to hear about the great experience you had working with Sandra. I believe it's very important for our customers to understand that we truly care about them and want to make sure they are properly covered should anything happen, that can alter their lifestyle. Don't hesitate to call us if you need anything else. We greatly appreciate you recommending us and your review!"
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Mindie Bright

August 28, 2025

5  out of  5
rating by Mindie Bright
"Sandra is extremely efficient. She answered my questions.after careful research and promptly. Highly recommend. Thanks 👍"
We responded:
"Hi Mindie! We appreciate your input on working with Sandra. We are happy to hear that you are satisfied with your experience and that she was able to address your questions and concerns. We greatly appreciate your business. Let us know if there's anything else we can help you with. Thank you! "
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Marco Nielsen

August 23, 2025

5  out of  5
rating by Marco Nielsen
"I’m mainly a Yelper but also leaving this here. :-) Been a customer for decades now :-) This office has always been communicative and on the ball for my insurance needs. Recommended, and I especially want to mention Tiarra who has stuck with it during a complex life insurance process, no fault to State Farm. The office was also instrumental in giving advice on how to lower my premiums and ideas. Also a quick public announcement, that if you are busy with work and life, you can also communicate to the office through text messaging."
We responded:
"Hey Marco! First of all, I really appreciate your dedication to the office. Customers like you with your continued business have helped us get to where we are today, so it means a lot. Thank you not only for your time spent with us, but also for being a Yelper that leaves a Google review! I'm happy to hear that Tiarra and the team are always there to help. Don't hesitate to reach out you need anything! Thanks again! "
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Stephanie Zeman

August 22, 2025

5  out of  5
rating by Stephanie Zeman
"Tiarra was absolutely great with helping me choose the right insurance plan for my car! I texted her the info, she called me right back to confirm everything. It was a smooth, seamless process. It literally took 5 minutes! And this was all on a late Friday afternoon! I'd highly recommend this brach and working with Tiarra, she's great!"
We responded:
"Hi Stephanie! I'm happy to hear that you had such a seamless experience with Tiarra getting your policy set up. Your time is valuable, so we do try to make sure that we get our customer's taken care of as efficiently as possible. Thanks so much for taking the time to review! "
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Michelangelo de Leon

August 22, 2025

5  out of  5
rating by Michelangelo de Leon
"Tiarra was so helpful with getting my car insurance squared away. Quick and painless, very happy with the service."
We responded:
"Hi Michelangelo! Thank you for taking the time to share your experience with Tiarra on your auto insurance. Please do not hesitate to reach out if you need anything else! We appreciate your business! "
Profile photo of Stacy Plastiak

Stacy Plastiak

August 21, 2025

5  out of  5
rating by Stacy Plastiak
"Sandra was incredibly helpful and so quick in getting back to me with answers to my questions. We’ve only ever had a great experience with State Farm! Thank you Sandra!"
We responded:
"Hi Stacy! We appreciate your feedback regarding your experience with Sandra. We are thrilled to hear that she provided such a quick and helpful experience in getting your questions answered, and that you've consistently had great experiences with State Farm. We truly appreciate your continued trust and look forward to serving you for many more years to come! Thank you for the review!"
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madmol

August 19, 2025

5  out of  5
rating by madmol
"I was originally with Allstate but decided to switch to State Farm several years ago, and I couldn’t be happier with that decision. Every time I contact Steve Neil's office with a question about billing or coverage, my concerns are always addressed with the utmost professionalism and attention to detail. Recently, I had the pleasure of working with Sandra, who helped us by providing multiple quotes for several vehicles we were considering purchasing and adding another family member to our auto policy. She answered every question with patience and professionalism, making sure we fully understood each quote. Not only were her numbers accurate, but she was also incredibly prompt in getting us the information we needed to make an informed decision. I’m very pleased to have made the switch to State Farm, thanks in large part to the outstanding staff. Thank you again, Sandra!"
We responded:
"Hi Madmol! Wow! What an awesome review! We are excited to welcome you to our office, and I'm happy to hear that you are pleased with your experience working with Sandra. Please let us know if there is anything else we can help you with. Thank you for the review!"
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Alexandra P

August 16, 2025

5  out of  5
rating by Alexandra P
"They are so prompt and get you the help you need any time you call. I called today to quickly request copies of my auto cards and Sandra sent them in seconds and was very helpful. But I also talked to Becky, Doug and Tiarra before and they all provide exceptional service. Very helpful staff and a great office. We have been with them for more than 15 years and they always provided us with the best service and great prices."
We responded:
"Hi Alexandra! We are so glad to hear that you've always received exceptional service from all of our office team members, and most recently from Sandra. We greatly appreciate your loyalty and your continued business. Thank you for your review."
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Steven Burnette

August 15, 2025

5  out of  5
rating by Steven Burnette
"I would like to thank Sandra from Steve Niel’s office for all the help with my insurance coverage because of the changes I made very sweet and helpful."
We responded:
"Hi Steve! It's so great to hear the great experience you had working with Sandra. We greatly appreciate your business and look forward to continuing to protect everything you've been working hard for. Let us know if there's anything else we can help with. We appreciate your review!"
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Denny Conlon

August 13, 2025

5  out of  5
rating by Denny Conlon
"Tiarra was great helping me my auto insurance!!!"
We responded:
"Hi Denny! Thank you for taking the time to leave a review about your experience with Tiarra. I really appreciate it! "
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Chris Gres

August 12, 2025

5  out of  5
rating by Chris Gres
"Spoke with Tiarra this morning and she helped me with my boat policy. She was friendly and helpful."
We responded:
"Hi Chris! I'm happy that you had a great experience working with Tiarra on your boat policy. Please don't hesitate to reach out if you need anything else! Thanks for the review!"
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Siham Hamdan

August 11, 2025

5  out of  5
rating by Siham Hamdan
"Sandra was great to work with, so kind and patient. I appreciate her help."
We responded:
"Hi Siham! Thank you for sharing your experience with Sandra. We appreciate your business and your review! "
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Issam Abozir

August 8, 2025

5  out of  5
rating by Issam Abozir
"I’ve had the pleasure of working with Nichole Waszak at the insurance office (adding a car and removing a car), and I can confidently say she goes above and beyond to help. Nichole is knowledgeable, attentive, and took the time to clearly explain the updates to my policy. I truly appreciate her help and professionalism, and I highly recommend Steve Neil – State Farm Insurance Agency to anyone looking for an insurance team that genuinely cares."
We responded:
"Wow, what a great review! Thank you for sharing your experience, Issam. We are so grateful to have a customer like yourself to help others find a great local office!"