State Farm® Insurance Agent Steve Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brett Nolan
May 15, 2026
5
out of
5
rating by Brett Nolan
"Tiarra was super easy to work with and got us exactly what we needed!!"
We responded:
"Hi Bretty! Thanks for taking the time to leave a review about your experience with Tiarra. I'm happy she was able to get you taken care of! Thanks again! "
Emily Baker
May 11, 2026
5
out of
5
rating by Emily Baker
"Sandra helped me out over the phone today sorting some billing issues I was having. She was very helpful and kind and was quick to solve any issues I had!"
We responded:
"Hi Emily! I'm glad to hear that you had a good experience interacting with Sandra and sorting through billing issues. Please call if there is anything else we can help you with. Thank you for your review."
Michael Price
May 8, 2026
5
out of
5
rating by Michael Price
"Tiara is the best she is always extremely helpful and professional. Today she assisted me with my auto insurance, but no matter what I need she is very knowledgeable. A true pleasure to deal with anytime I call or text the office."
We responded:
"Hi Michael! Thank you for sharing your experience working with Tiarra and for your review. I'm glad to hear that she was able to assist with your insurance needs. Please let us know if there is anything else we can do for you. Thanks!"
Jacqueline Urquizo
May 8, 2026
5
out of
5
rating by Jacqueline Urquizo
"Sandra helped facilitate me getting insurance on my first car! She made it such a simple progress! Thank you Sandra!"
We responded:
"Hi Jacqueline! Congratulations on your first car! We are so happy to hear that you've had a great experience working with Sandra, and that she made the process simple. Please let us know if there is anything else we can help you with. We appreciate your review!"
Maddie Wokurka
May 8, 2026
5
out of
5
rating by Maddie Wokurka
"I called the office this morning regarding a question about my insurance policy. Tiarra picked up the phone and was able to assist right away. Very please with my experience."
We responded:
"Hi Maddie! Thank you for taking the time to leave a review about your call with Tiarra. I'm happy to hear about your positive feedback. Thanks again! "
Dave Traynere
May 7, 2026
5
out of
5
rating by Dave Traynere
"Great team here. Very easy and accessible. Sandra was absolutely amazing getting me quotes and even set a huge portion of it up through text so I didnt have to interrupt my work day to do it. Thanks Sandra!"
We responded:
"Hi Dave! I'm glad to hear that Sandra was amazing at getting you covered. We can handle the majority of tasks over text or email, which is certainly more accessible for the majority of our customers. We appreciate your review! Let us know if there's anything else we can help you with."
william Baez
May 7, 2026
5
out of
5
rating by william Baez
"Tiarra from state Farm helped me so much with issues I had on the app it went so smooth and I felt that she was so engaged with the conversation and my needs with my life policy. Thank you so much!"
We responded:
"Hey William! I'm so happy to hear about your great experience with Tiarra. I'm proud of the team that I have and love to hear about customer experiences like this. Thanks for taking the time to leave a review! "
valerie sadowski
May 6, 2026
5
out of
5
rating by valerie sadowski
"Very helpful with getting the right insurance for my vehicles and the best price. I always loved working with state farm and now I have an amazing insurance agent to go along with my policy."
We responded:
"Valerie, thank you for the great review! I'm glad we could help you find the right coverage at a great price. We appreciate your support and are always here if you need anything!"
Jack Linder
May 5, 2026
5
out of
5
rating by Jack Linder
"Sandra was very helpful and fast sending me my car insurance cards for a couple vehicles which I needed the next day to purchase a new car."
We responded:
"Hi Jack! Thank you for sharing your experience working with Sandra. We greatly appreciate your business and your review. Please let us know if you need anything else. Thank you!"
Mindie Bright
May 4, 2026
5
out of
5
rating by Mindie Bright
"Sandra is extremely efficient. She answered my questions.after careful research and promptly. Highly recommend. Thanks 👍"
We responded:
"Hi Mindie! We appreciate your input on working with Sandra. We are happy to hear that you are satisfied with your experience and that she was able to address your questions and concerns. We greatly appreciate your business. Let us know if there's anything else we can help you with. Thank you! "
Patrick Smith
May 4, 2026
5
out of
5
rating by Patrick Smith
"The team at Steve Neil's office is very responsive and helpful over the years. In particular, Sandra has helped me with some last minute items that has saved me many extra phone calls and headaches."
We responded:
"Hi Patrick, we greatly appreciate your loyalty and your business. Thank you for sharing your most recent experience working with Sandra, and the rest of the team throughout the years. I'm glad to hear that we've been able to assist with all your insurance requests. Please reach out if there is anything else we can help with. Thank you for the review."
Marcy Nosalski
May 4, 2026
5
out of
5
rating by Marcy Nosalski
"Sandra was awesome, called to get some paperwork emailed and she was right on it. Thank you sandra!"
We responded:
"Hi Marcy! We appreciate you sharing your experience with Sandra. Glad to hear that she handled your request well. Please let us know if there is anything else we can do for you. Thank you for the review."
David Surowka
May 2, 2026
5
out of
5
rating by David Surowka
"Great experience. Tiarra was knowledgeable, responsive, and made the life insurance process simple and stress-free. Highly recommend."
We responded:
"Hi David! Thank you so much for the five-star review. I'm happy to hear Tiarra was able to provide you with such a great experience!"
Kathleen Linko
May 1, 2026
5
out of
5
rating by Kathleen Linko
"Nichole was a great help and is always knowledgeable and kind when I call for something. Thank you!"
We responded:
"Thanks for the kind words, Kathleen. It's great to hear you had a positive experience!"
Alyssa Warren
May 1, 2026
5
out of
5
rating by Alyssa Warren
"Mohammed was great to work with. Started my policies today."
We responded:
"Thanks so much, Alyssa! We're glad Mohammed was able to help you get everything started smoothly. We appreciate your trust and look forward to being here whenever you need us!"
Tony Khalaf
April 29, 2026
5
out of
5
rating by Tony Khalaf
"I would like to thank Tiarra from State Farm Office for her helpful assistance for giving me a quick response with my Auto insurance pricing and homeowners insurance ( unbeatable prices) So please if you want a quote and the best price Switch to state farm insurance by calling and ask to speak to Tiarra for assistance. Thanks again Tiarra."
We responded:
"Hi Tony! Thank you for taking the time to leave a 5-star review. I'm so happy to hear that Tiarra was able to help so much with your policies and your rates! We appreciate your business. Thanks again!"
Anila Kamineni
April 28, 2026
5
out of
5
rating by Anila Kamineni
"I just wanted to take a minute to express my thanks to Sandra. She is very quick and responsive and helped me with adding my kids to our auto policy and we got the best quote. Thanks Sandra for your help"
We responded:
"Hi Anila! Thank you for sharing how satisfying your experience has been working with Sandra. It's great to hear that she responded quick and made sure your kids are covered. We appreciate your review. "
Latasha Burton
April 22, 2026
5
out of
5
rating by Latasha Burton
"I just wanted to take a moment to say I really appreciate all your help Moe. You were patient, took the time to understand my needs, and didn’t try to push me into spending more money on things I didn’t need. I especially appreciated how you compared my old insurance and found me better coverage for less. Being able to save money while also adding life insurance really meant a lot. Thank you for your honesty and for making the whole process smooth and stress-free."
We responded:
"Hi Latasha! Thank you so much for your kind words-we truly appreciate your feedback! I'm happy to hear Moe was able to make the process easy and helpful for you."
Frank Ring
April 18, 2026
5
out of
5
rating by Frank Ring
"I received a notification from the Illinois Secretary of State that my insurance identification card could not be verified. Sandra Alonso was so helpful and walked me through what I needed to do. She took care of it immediately. Great help!"
We responded:
"Hi Frank! Thank you for sharing your positive experience working with Sandra. It's great to hear that she was able to quickly address your request. Please reach out if there's anything else we can help you with. Thank you for the review!"
Jill Taylor-Perkins
April 17, 2026
5
out of
5
rating by Jill Taylor-Perkins
"Sandra helped me with adding a new vehicle to our existing policy. I really appreciate her patience with me. Wonderful customer service!"
We responded:
"Hi Jill! It's so great to hear how pleased you are with Sandra's customer service. We appreciate all of our customers and patience goes a long way when it comes to making sure you are covered. Please let us know if there is anything else we can help you with. We appreciate your business and your review!"
Bridget Provost
April 17, 2026
5
out of
5
rating by Bridget Provost
"Tiarra Templeton has been so helpful with me applying for life insurance. She has gone out of her way to talk me through the whole process & is always so patient with all my questions. I am so grateful to have Tiarra helping me through this!!"
We responded:
"Hi Bridget! Thank you so much for taking the time to leave a review about your awesome experience with Tiarra! I'm glad to hear that she was so helpful getting your life insurance needs taken care of. Please let us know if you need anything in the future, and thanks again!"
S H
April 16, 2026
5
out of
5
rating by S H
"Sandra was a great help today and got me what I needed quickly."
We responded:
"Hi S H! It's great to hear that Sandra was very efficient at helping you get what you needed. Let us know if there is anything else we can help you with. Thank you for the review! "
Denise Gohacki
April 15, 2026
5
out of
5
rating by Denise Gohacki
"Needed a certificate of insurance and Sandra A handled for me . Great service. Thank you"
We responded:
"Hi Denise! Thank you for your 5-star review! I'm glad to hear that Sandra provided great service while meeting your needs. Please let us know if there is anything we can do to for you. We appreciate your business and your review! "
Mary Wolfe
April 14, 2026
5
out of
5
rating by Mary Wolfe
"It was a pleasure working with Tiarra on my life insurance. She was very quick to respond and very helpful throughout!"
We responded:
"Hi Mary! Thank you for taking the time to leave a five star review regarding your experience with Tiarra. I'm always happy to hear about great customer experiences. Thanks again! "
Julie Panzella
April 10, 2026
5
out of
5
rating by Julie Panzella
"Nichole Waszak provided an exceptional experience while helping me switch insurance carriers. She made the entire process smooth, easy to understand, and completely stress-free. Her professionalism and attention to detail really stood out, and she took the time to answer all of my questions thoroughly. On top of that, she is incredibly personable and a pleasure to work with. I highly recommend Nichole to anyone looking for knowledgeable and reliable service!"
We responded:
"Hi Julie. Thank you so much for the amazing review. I'm happy to hear Nichole was able to provide you with such a great experience!"